ANNOUNCEMENT: All volunteer activities, including Volunteering 101 sessions, are currently suspended in order to protect our clients, staff, and community from the COVID-19 virus. Please read our blog post on this important matter to learn more.

Serve, Learn, & Grow with Us

The first step in becoming a volunteer is attending a one hour training called Volunteering 101. Volunteering 101 is a fun, brief overview of The City Mission and the volunteer opportunities we have available. It's a great chance for you to meet our staff face-to-face, learn about the volunteer experience that is the best fit for you, and see how your commitment can impact the lives of men, women and children in crisis. Please click on "Sign Up for Volunteering 101" to reserve your spot for one of the Volunteering 101 dates below.

Click Here for 2021 Volunteering 101 Dates

Volunteer 101 sessions for 2020 are canceled due to restrictions in place to keep our clients, staff, and community safe during the COVID-19 pandemic. Please stay tuned to our social media channels to learn when we will reopen volunteer opportunities.

Volunteering 101 Sessions 2021 

  • Saturday, Jan 9th 10:00am – Laura’s Home, 18120 Puritas Ave. 
  • Tuesday, February 9th 5:30pm – Carnegie Campus, 5310 Carnegie Ave. 
  • Saturday, March 13th 10:00am – Laura’s Home, 18120 Puritas Ave. 
  • Tuesday, April 13th 5:30pm – Carnegie Campus, 5310 Carnegie Ave. 
  • Saturday, May 15th 10:00am – Laura’s Home, 18120 Puritas Ave. 
  • No session in June 2021 
  • Tuesday, July 13th 5:30pm – Carnegie Campus, 5310 Carnegie Ave. 
  • Tuesday, Aug 10th 5:30pm – Carnegie Campus, 5310 Carnegie Ave. 
  • Saturday, Sept 18th 10:00am – Laura’s Home, 18120 Puritas Ave. 
  • Tuesday, Oct 12th 5:30pm – Carnegie Campus, 5310 Carnegie Ave. 
  • Saturday, Nov 13th 10:00am – Laura’s Home, 18120 Puritas Ave. 
  • No session in December 2021

*Groups do not need to attend Volunteering 101. Instead please complete the Service Project Request Form below.

Virtual Bridges Out of Poverty Training

Bridges Out of Poverty is a set of concepts that helps businesses, churches, schools, social service organizations and individuals address poverty in a comprehensive way. It provides ideas and concrete tools a community needs to reduce, alleviate and work with those in poverty.

Whether you're already a volunteer at The City Mission, considering how to best serve, or simply interested in this topic, we invite you to sign up for one of our free virtual training sessions in September and November.

How Volunteers Made a Difference in 2019

volunteers served
hours of work were donated
saved thanks to their time

Urgent Need Positions:

The City Mission Associate Board - For the first time ever we are beginning an Associate Board in the fall of 2019. If you're an emerging leader in Cleveland or know someone who would be a good fit to champion our mission, visit our Associate Board page to learn more.

What Does it Mean to Volunteer with Us?

Positions by Program


Position & Times Available

D a y  R o o m  M e n t o r

Weekday, daytime hours

Assist staff member with preprogram class/encourage men.


C l i e n t  S a f e t y  S u p p o r t


3pm - 6pm or 6pm - 9pm

Assist security staff with answering phone calls and greeting guests.


R e s o u r c e  C e n t e r

Weekday, daytime (hours vary).

Assist men with basic computer functions, writing resumes, learning to read, etc.


W a r e h o u s e  A s s i s t a n t

Mon - Fri between 9am & 4pm

Receive and sort donations.


S u p p o r t  G r o u p  L e a d e r

Mon and Fri 7pm - 8pm

Facilitate group discussion and encourage men in Christ.


K i t c h e n  A s s i s t a n t

Weekday, daytime hours available

Assist kitchen staff in preparing & serving a meal, and cleaning up.


A r t  C a r t

Mon - Fri 12:30pm - 1:30pm

Engaging men in various arts and crafts to help alleviate stress and anxiety.

Laura's Home

Position & Times Available

C h i l d c a r e  A s s i s t a n t

Mon - Fri, 9am - 11:30am

Assist teacher with daily classroom activities (i.e. craft, snack, playtime, etc.)


C l o t h i n g  R o o m

Mon, Wed, Fri evenings

Sort and organize clothing in the boutique and/or assist clients in picking out clothing.


F r o n t  D e s k  S u p p o r t

Weekday & weekend availability

Assist security staff in answering phones, greeting guests, and receiving donations.


L i b r a r y  S e r v i c e s

Tues and Wed between 2-5pm

Assist women & children with checking out books.


S a l o n  S e r v i c e s

Weekdays 2pm - 5pm

Licensed cosmetologists provide basic hair care (wash, cut, color, etc.) services for clients.


Position & Times Available

T e e n  C l u b  A s s i s t a n t

Tues and Thurs from 7:30pm - 8:30pm

Mentor and disciple teenagers during the school year.


H o m e w o r k  C l u b

Mon - Fri from 3pm - 5pm

Assist with homework and activities during the school year.


C h r i s t i a n  M e n t o r i n g

Weekday evenings (times vary based on schedule of mentor/mentee)

Mentor a school-aged child for one hour once a week.

A d o p t - a - D a y

Adult groups of 5 - 15 volunteers provide crafts, snacks, activities and fun for our school-age children on days out of school from 9-11:30am and/or 12:45-2:30pm


Position & Times Available

F r i e n d s  o f  T h e  M i s s i o n

As needed for phone calls/thank you notes

Volunteer FAQs

I'm interested in a one-time service opportunity.

For Group Service Projects, only the group leader needs to apply for the opportunity through our Service Project Request Form. For the best experience, it’s important to inquire 6-9 weeks before the intended date of service through our form. However, we will do our best to accommodate! Here are some examples of one-time service opportunities:

Note: You must be at least 18 years old or serve with an approved chaperone to participate in any of the positions listed above. Only the Adult Chaperone needs to complete a volunteer application process.

I need to log my volunteer hours.

If you served recently and forgot to log-in at our volunteer computers, you can access your volunteer profile below by clicking here.

Can I view the volunteer handbook to see what is expected of a volunteer before I attend Volunteering 101?

Sure! We want to give you the best picture of what it looks like to volunteer at the Mission before you commit. View the volunteer handbook here.

Have Further Questions about Volunteering?

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