Volunteering at The City Mission - The City Mission of Cleveland, Ohio

Volunteering at The City Mission

Serve, Learn, & Grow with Us

Please check back for the date for the next session.

The first step in becoming a volunteer is attending a one hour training called Volunteering 101. Volunteering 101 is a fun, brief overview of The City Mission and the volunteer opportunities we have available. It’s a great chance for you to meet our staff face-to-face, learn about the volunteer experience that is the best fit for you, and see how your commitment can impact the lives of men, women and children in crisis. Please click on “Sign Up for Volunteering 101” to reserve your spot for one of the Volunteering 101 dates below.

*Groups do not need to attend Volunteering 101. Instead please complete the Service Project Request Form below.

Bridges Out of Poverty Training

Bridges Out of Poverty is a set of concepts that helps businesses, churches, schools, social service organizations and individuals address poverty in a comprehensive way. It provides ideas and concrete tools a community needs to reduce, alleviate and work with those in poverty.

Whether you’re already a volunteer at The City Mission, considering how to best serve, or simply interested in this topic, we invite you to sign up for one of our free training sessions:
May 23, August 17, and November 16

All sessions will take place at The City Mission: 5310 Carnegie Ave., Cleveland, Ohio 44103 at 5:30pm.

If you’re interested in learning more please reach out to our Community Engagement Manager – jbuxton@thecitymission.org. 

    All trainings will be held at The City Mission's Main Campus: 5310 Carnegie Ave, Cleveland, OH 44103.
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How Volunteers Made a Difference in 2021

volunteers served
hours of work were donated
$ 0
saved thanks to their time

What Does it Mean to Volunteer with Us?

Positions by Program

Position & Times Available

D a y  R o o m  M e n t o r

Weekday, daytime hours

Assist staff member with preprogram class/encourage men.


C l i e n t  S a f e t y  S u p p o r t


3pm – 6pm or 6pm – 9pm

Assist security staff with answering phone calls and greeting guests.


R e s o u r c e  C e n t e r

Weekday, daytime (hours vary).

Assist men with basic computer functions, writing resumes, learning to read, etc.


W a r e h o u s e  A s s i s t a n t

Mon – Fri between 9am & 4pm

Receive and sort donations.


S u p p o r t  G r o u p  L e a d e r

Mon and Fri 7pm – 8pm

Facilitate group discussion and encourage men in Christ.


K i t c h e n  A s s i s t a n t

Weekday, daytime hours available

Assist kitchen staff in preparing & serving a meal, and cleaning up.


A r t  C a r t

Mon – Fri 12:30pm – 1:30pm

Engaging men in various arts and crafts to help alleviate stress and anxiety.

Position & Times Available

C h i l d c a r e  A s s i s t a n t

Mon – Fri, 9am – 11:30am

Assist teacher with daily classroom activities (i.e. craft, snack, playtime, etc.)


C l o t h i n g  R o o m

Mon, Wed, Fri evenings

Sort and organize clothing in the boutique and/or assist clients in picking out clothing.


F r o n t  D e s k  S u p p o r t

Weekday & weekend availability

Assist security staff in answering phones, greeting guests, and receiving donations.


L i b r a r y  S e r v i c e s

Tues and Wed between 2-5pm

Assist women & children with checking out books.


S a l o n  S e r v i c e s

Weekdays 2pm – 5pm

Licensed cosmetologists provide basic hair care (wash, cut, color, etc.) services for clients.

Position & Times Available

T e e n  C l u b  A s s i s t a n t

Tues and Thurs from 7:30pm – 8:30pm

Mentor and disciple teenagers during the school year.


H o m e w o r k  C l u b

Mon – Fri from 3pm – 5pm

Assist with homework and activities during the school year.


C h r i s t i a n  M e n t o r i n g

Weekday evenings (times vary based on schedule of mentor/mentee)

Mentor a school-aged child for one hour once a week.

A d o p t – a – D a y

Adult groups of 5 – 15 volunteers provide crafts, snacks, activities and fun for our school-age children on days out of school from 9-11:30am and/or 12:45-2:30pm

Position & Times Available

F r i e n d s  o f  T h e  M i s s i o n

As needed for phone calls/thank you notes

Volunteer FAQs

For Group Service Projects, only the group leader needs to apply for the opportunity through our Service Project Request Form. For the best experience, it’s important to inquire 6-9 weeks before the intended date of service through our form. However, we will do our best to accommodate! Here are some examples of one-time service opportunities:

Note: You must be at least 18 years old or serve with an approved chaperone to participate in any of the positions listed above. Only the Adult Chaperone needs to complete a volunteer application process.

If you served recently and forgot to log-in at our volunteer computers, you can access your volunteer profile below by clicking here.

Sure! We want to give you the best picture of what it looks like to volunteer at the Mission before you commit. View the volunteer handbook here.

Have Further Questions about Volunteering?

Every contribution makes an impact

Reaching Hearts | Changing LIVES

The City Mission is funded entirely by private donations from people like you.
Will you provide help and hope to people in crisis today?