ANNOUNCEMENT: Our donation warehouse at 5310 Carnegie Ave. is open. Please see below for special hours and more information.
Welcome to the Material Gifts page!
You're in the right place if you're looking to tangibly bless our guests by donating new or gently used goods. Whether you're cleaning out your closet, looking for a service collection project, or want to help men and women get to job interviews by providing a bus pass, The City Mission thanks you. Please review each category and options for how, where, and when to give below. Items we are unable to accept can be found at the bottom of this page.
We continue to have new and emerging needs during this crisis. If you would like to help us meet physical needs during this time and are unable to visit The City Mission, please consider shipping items straight to our locations via our Amazon Wish List.
Drop-Off Hours and Locations
During open hours, attendants will help you unload your donation(s) and provide a material gift receipt for tax purposes. Our warehouse receivers will be wearing masks. Please also plan to stay in your car and wear a mask if you are able.
We ask that you only drop off donations during open hours (M - F 10am-4pm). Items left unattended may pose a safety, security, or sanitation concern for the individuals and families we serve. Thank you!
*Home donation pickups, formerly conducted by Lakes Management/Donate Stuff, were discontinued November 1st, 2019.
The City Mission's Downtown Cleveland Campus: 5310 Carnegie Avenue Cleveland, Ohio
- Monday - Friday from 10am to 4pm only
- No donation receiving on Saturday or Sunday
- We accept new and gently used clothing for both Crossroads and Laura's Home at our main campus.
Laura's Home Women's Crisis Center: 18120 Puritas Avenue, Cleveland, Ohio
- To reduce points of outside contact in light of COVID-19, we are no longer receiving donations at Laura's Home. New and gently used items for Laura's Home can be brought to our 5310 Carnegie Ave. campus Monday through Friday from 10 am - 4 pm.
- New Items ordered through online services can still be delivered direct to Laura's Home.
- If you need to make a special arrangement to drop off at Laura's Home, email our donations coordinator.
Urgent Needs & Our Amazon Wish List
Our most urgent needs currently include sanitary napkins, bladder control pads, towels, washcloths, twin size blankets, and all-day bus passes. You can view all of our most urgent needs on our Amazon Wish List to purchase items and send directly to The City Mission.
Does your family, church, workplace or organization want to host a donation drive on behalf of The City Mission? Create a Comeback Kit! The City Mission provides wraparound care through Help, Heart, Home, and everlasting Hope. Through the Comeback Kits, you provide not only personal care items, but items individuals need to live empowered lives throughout all stages of restoration. Check out our Comeback Kit page and decide how you want to help individuals in need!
Linens and Bedding
Currently, our biggest needs are for new blankets, towels, twin sheets, and pillows, along with new underwear and new socks.
Bus Tickets and Store Gift Cards
- We're in constant need of bus tickets for men and women to travel to job interviews, appointments and work. Purchase online by visiting Cleveland's RTA website.
- Gift cards to stores like Target, Walmart, etc. are also a blessing, as we can use to purchase shoes and clothing for men, women and children who cannot be fit from the donations we receive at our warehouse.
- Gift Cards for Pathways & childcare field trips (Chuck-E-Cheese, McDonalds, Burger King, Chick-Fil-A, Movie theater cards, etc...) are always appreciated!
Please send bus passes or gift cards to the attention of: Development Department, The City Mission, 5310 Carnegie Avenue, Cleveland, OH 44103.
Would your family or organization consider donating toiletries such as shampoo, conditioner, toothpaste, toothbrushes, deodorant, body wash, feminine hygiene products, etc.? We are especially in need of these items in large size! Drop toiletry items off during our regular warehouse hours, or arrange a special drop off with our development department by emailing JaimeBuxton.
New, unopened cosmetics are only accepted seasonly around Mother's Day and Christmas. Please email our Laura's Home donations coordinator, if you would like to give in this way.
At Laura's Home, families come to us year round; often with little to nothing aside from the clothes on their back and a few personal items. During the months leading up to the school year, we do our best to stock up on school supplies that will help children begin school with as much stability as possible. The City Mission accepts:
- Filler Paper
- Colored Pencils
- Pens (blue, black and red)
- Index Cards
- Glue Sticks
- Pencil Cases/Boxes
New baby formula, strollers, diapers and car seats are always a major request at Laura's Home. Email our donations coordinator for the status of our most urgent needs, or visit our Amazon Wish List to fulfill requested items.
We are happy to accept any variety of new or gently used clothing items. Please see above for drop off times and locations. We accept both new and used clothing at our main campus, 5310 Carnegie Avenue.
We are happy to accept a variety of additional items for our New Horizons program. For this program, The City Mission accepts:
- New mattresses, couches, bed frames, coffee tables, dressers, new linens and bedding, etc.
- We will not accept any damaged furniture.
- Oven, refrigerator, microwave, coffee maker, etc.
- We cannot accept any appliances older than five years.
- Pots, pans, dishes, etc.
- TVs, DVD players, etc.
- We cannot accept any appliances older than five years.
- Snow shovels, lawnmowers, general maintenance supplies, etc.
For more information on how you can give to the New Horizons program, please contact Abigail Uveges, New Horizons Program Manager.
Abigail Uveges, New Horizons Program Manager : email@example.com
(216) 431-3510 ext. 320
Items We Are Unable to Accept:
We are grateful for the generosity of so many in our community. However due to the needs of the population we serve and our limited warehousing space, we are unable to accept some items including:
- Furniture (at Crossroads and Laura's Home)
- Large appliances (at Crossroads and Laura's Home)
- Large exercise equipment
- Car seats