Chief Strategy and Innovation Officer

Heather began her position as the Chief Strategy and Innovation Officer at The City Mission in July 2020. After a background in management and spending six years at a direct marketing firm where she ultimately served as COO, Heather came onto the Mission’s team as Director of Project Management. With strong skills in setting and implementing strategic direction, she is equipped to increase the operational efficiencies and organizational impact of The City Mission’s work.

Heather is passionate about seeing clients become empowered to make healthy choices, and excited to play a part in presenting the transforming power of the Gospel through her work. She graduated from Trinity International University and holds post-graduate level degrees from the University of Iowa. Most recently she’s obtained her PMP designation and a Strategic Change Management Certification from Kellogg Executive Education.

You can contact Heather if you have questions about strategic or organizational initiatives.

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