Contact Us

The City Mission’s Main Campus

5310 Carnegie Avenue, Cleveland, OH 44103

(216) 431-3510

This location includes Crossroads Men’s Crisis CenterInmate Outreach Services, and administrative offices. It is the primary donation receiving site.

Laura’s Home Women’s Crisis Center

18120 Puritas Avenue, Cleveland, OH 44135

(216) 472-5500

More information about Laura’s Home’s services

Questions? Check Out Our FAQs Section.

Click Here to View Answers to Common Questions

I have items I’d like to donate.

Wonderful! Thank you for your generosity. You can head to our Material Gifts page to learn about what items we accept, when we accept them, where we accept them, and even find out if your donation is eligible for pickup at your home.

I need a place to stay.

Laura’s Home and Crossroads are not emergency shelters, but long-term programs that require serious commitment and last 6-12 months or longer. If this is the type of program you’re looking for, we hope to hear from you. Please call the shelter you wish to obtain a bed with at the numbers listed above for immediate assistance. At this point in time, Laura’s Home is operating off of a waiting list, and a call is required to find out if space is available. If you’re unable to speak on the phone, please send us a message on our Get Help page.

I’d like to schedule a tour.

We love to provide tours of our facilities for those who want to get a more in-depth understanding of what we do. You can check out our tour page to schedule your visit.

I’d like to sign up for your newsletter.

Please sign up on this page.

I’d like to volunteer with The City Mission.

Visit our Volunteer Opportunities page.

I have a media inquiry, or would like to talk to the PR representative.

If you have a question for our Communications team, or would like information on our media presence, please visit our Media Inquiries page.

I have other questions or concerns.

You can always contact The City Mission by using the form below and the inquiry will be directed to the appropriate party.

Still Have Questions? Fill Out the Form Below.

Contact Us

  • If your question is about donating material items, please visit our Material Gifts page underneath the How You Can Help tab before submitting this form.
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